VIP PRESALE FAQ

Q: How can I get presale tickets to upcoming Jon Langston shows?

A: Be sure to join the Bird Dog Club for access to all presale tickets when applicable. Members will receive first access to buy concert tickets 1-2 days before general public onsale.

 

Q: Is there a special code that Bird Dog Club members receive?

A: Members of the Bird Dog Club will receive an email with the presale code before a presale is about to take place. The presale code will also be posted on the Bird Dog Club tour page for that specific concert.

 

Q: When do VIP Experience upgrades go on sale?

A: VIP Experience upgrades go on sale the day the concert goes on sale. Sometimes VIP Experience upgrades will be added to a show late, so make sure to check https://jonlangston.com for updates.

 

Q: Do you need a ticket to attend the VIP Experience?

A: Yes, you will need to purchase a ticket to the concert and a VIP upgrade to attend the VIP Experience.

 

Q: When does the VIP Experience start?

A: The VIP Experience will happen roughly one hour prior to regular venue door time.

 

Q: How do I claim my VIP merchandise I purchased with the VIP Experience?

A: Merchandise purchased through the VIP Experience will be available for pickup from the VIP host when arriving to the venue. If for some reason it is not claimed, we will hold the items and contact you to have them shipped to your home address.

 

Q: Who can I contact about my VIP Experience order?

A: For any VIP Experience questions, please reach out to VIPTicketing@umgnashville.com